On October 2 & 3, the staff of the Department of Immigration engaged in an intensive Psychological First Aid training session, organized by the Bahamas Psychological Association. This two-day workshop was designed to enhance the skills, expertise, and resilience of our first responders, enabling them to effectively manage interactions with the public, even when there are no visible signs of mental health issues or distress.

Facilitated by esteemed clinical psychologists Dr. Wendy Fernander and Dr. Valerie Knowles, the training focused on equipping our staff with essential tools to recognize and address emotional needs, fostering a more compassionate and informed approach to their duties.

By investing in this training initiative, the Department of Immigration not only enhances the professional capabilities of its staff but also strengthens the overall quality of service provided to the community. This training aligns with our commitment to fostering a supportive environment, ensuring that our team is prepared to handle the complexities of their roles while promoting mental well-being for both staff and the public they serve.